MEDC Issues Statement to Customers in Muscat Governorate

Muscat Electricity Distribution Company (MEDC) has issued a statement to customers in Muscat Governorate affirming that it is doing everything necessary to ensure their health and safety as well as the health and safety of all its workers in light of the exceptional precautionary conditions and procedures that the Sultanate is going through and the global desperate attempts to confront this pandemic and mitigate its impact on health and economy.

The company affirmed in its statement that it is working to ensure the continuous power supply for all facilities in Muscat Governorate at all times and that all technical engineering staff and field teams work efficiently with a high level of safety to ensure continuous service in a safe and effective manner.

It also encouraged customers to use its various channels around the clock to get services through the call center 80070008 , electronic channels on MEDC website:, or smartphone applications, stressing that it will spare no effort in providing the best services in all circumstances and around the clock.

The company called up on everyone to stay home and abide by the decisions of the Supreme Committee in charge of discussing a mechanism to handle developments resulting from Covid-19outbreak.

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