Initial Connection Application

The initial connection application is the request that submitted by the customers/applicants prior to erection of the site/building construction and after obtaining the NOC from the Muscat Municipality to avoid the delay of upgrading the network if required.

The requirement for the Initial Connection Application:

  • Copy of Identify Card/commercial registration for cooperate customer
  • Copy of Molkiya and Krooki
  • Municipality NOC
  • Copy of electrician license (the responsible for internal connection in the building)
  • The required load

The Procedure for the Initial connection application:

  • Head to any customer service offices that are available in six different locations throughout the governorate of Muscat.
  • After having received the required document, the company will visit the site to ensure the availability of the nearest network distribution lines.
  • The company will upgrade the network if required.
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